Leading UX & Research teams, shaping product strategy, and putting design processes in place so the work compounds — not just ships.
Hire, coach, defend the team. Goals, 1:1s, careers.
Translate research into bets. Roadmaps that survive contact with reality.
Lightweight rituals, useful artefacts. Less ceremony, more shipping.
Recruitment, repository, repeatable methods. The unsexy plumbing.
Workshops, alignment, decisions made out loud.
Junior researchers, IC track, manager track. Office hours included.
As first Head of UX at StepStone Continental Europe, I built and led the research function across five markets — competency profiles and hiring, a qual-led continuous-monitoring framework, and embedded researcher–designer dyads running a closed UX loop.
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